# Getting Started

{% hint style="warning" %}
[<mark style="color:orange;">10DLC setup is now required to send outbound messages to the US with 10DLC phone numbers.</mark> ](https://support.autoid.com/docs/message-center/a2p-10dlc)

[*<mark style="color:orange;">Unregistered 10DLC is at risk of experiencing delivery failures.</mark>* ](https://support.autoid.com/docs/message-center/a2p-10dlc)
{% endhint %}

### Group Management

For account administrators, you can manage all of your groups and users within our provisioning section. These documents explain how you can manage all of your groups and users as well as add any additional that you need.&#x20;

{% content-ref url="account-management/locations-and-subgroups-set-up" %}
[locations-and-subgroups-set-up](https://support.autoid.com/docs/account-management/locations-and-subgroups-set-up)
{% endcontent-ref %}

{% content-ref url="account-management/users" %}
[users](https://support.autoid.com/docs/account-management/users)
{% endcontent-ref %}

{% content-ref url="account-management/tags" %}
[tags](https://support.autoid.com/docs/account-management/tags)
{% endcontent-ref %}

### Location Management

Manage all of your campaigns (both static and digital) in one user-friendly system. These documents break down how to add, edit, and end any of your current campaign listings.&#x20;

{% content-ref url="location-management/digital-campaigns" %}
[digital-campaigns](https://support.autoid.com/docs/location-management/digital-campaigns)
{% endcontent-ref %}

{% content-ref url="location-management/offline-marketing-campaigns" %}
[offline-marketing-campaigns](https://support.autoid.com/docs/location-management/offline-marketing-campaigns)
{% endcontent-ref %}

{% content-ref url="location-management/call-treatments" %}
[call-treatments](https://support.autoid.com/docs/location-management/call-treatments)
{% endcontent-ref %}

{% content-ref url="location-management/webhook" %}
[webhook](https://support.autoid.com/docs/location-management/webhook)
{% endcontent-ref %}

### Message Center

Our text and chat products have a separate messaging platform that allows you to manage all of your incoming leads in one place. These documents cover how to navigate our messaging platform to speak directly with your customers.&#x20;

{% content-ref url="message-center/a2p-10dlc" %}
[a2p-10dlc](https://support.autoid.com/docs/message-center/a2p-10dlc)
{% endcontent-ref %}

{% content-ref url="message-center/texting-setup" %}
[texting-setup](https://support.autoid.com/docs/message-center/texting-setup)
{% endcontent-ref %}

{% content-ref url="message-center/texting-activation" %}
[texting-activation](https://support.autoid.com/docs/message-center/texting-activation)
{% endcontent-ref %}

{% content-ref url="message-center/setting-up-chat" %}
[setting-up-chat](https://support.autoid.com/docs/message-center/setting-up-chat)
{% endcontent-ref %}

{% content-ref url="message-center/using-message-center" %}
[using-message-center](https://support.autoid.com/docs/message-center/using-message-center)
{% endcontent-ref %}

### Reporting

These documents cover the different reports offered along with the benefits they provide. Each doc will give a closer deep dive into what each report can tell you and how best to use them to manage your business.&#x20;

{% content-ref url="reporting/dashboard" %}
[dashboard](https://support.autoid.com/docs/reporting/dashboard)
{% endcontent-ref %}

{% content-ref url="reporting/traffic-analysis" %}
[traffic-analysis](https://support.autoid.com/docs/reporting/traffic-analysis)
{% endcontent-ref %}

{% content-ref url="reporting/prospect-connectivity-report" %}
[prospect-connectivity-report](https://support.autoid.com/docs/reporting/prospect-connectivity-report)
{% endcontent-ref %}

{% content-ref url="reporting/detail-reports" %}
[detail-reports](https://support.autoid.com/docs/reporting/detail-reports)
{% endcontent-ref %}

{% content-ref url="reporting/web-reports" %}
[web-reports](https://support.autoid.com/docs/reporting/web-reports)
{% endcontent-ref %}

{% content-ref url="reporting/call-details" %}
[call-details](https://support.autoid.com/docs/reporting/call-details)
{% endcontent-ref %}

{% hint style="success" %}
Can't find what you're looking for? Search the docs for instant results.
{% endhint %}


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